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Customer Testimonial:
Outstanding products, very good prices, and great customer service. I have bought from this internet merchant over 15 times. All products are as advertised and as shown in pictures. This company sets a high standard for all internet merchants to follow.

Sharon Jacobs, USA
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About us
Bulk Discounts
Color Chart
Corporate Gifts
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Gift Certificates
Merchant Policy
Return Policy
Shipping Options
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100% Satisfaction Guaranteed
Gift Ideas

Merchant Policy

  • Customer Service
  • Customer Testimonials
  • Gift Certificates
  • Gift Wrap & Gift Cards
  • Order Placement
  • Payment Options
  • Privacy Policy
  • Product Guarantee
  • Return & Exchange Policy
  • Sales Tax
  • Satisfaction Guarantee
  • Shipping Options
  • Holiday Shipping Deadlines
  • Customer Service:

    By Phone: (Monday to Friday: 9:00 am to 5:00 pm Pacific Time)
    Toll Free for USA & Canada: 1-800-726-6066
    For All Other Countries: +1-206-726-3060

    By email:

    By Fax: +1-360-351-6132

    Customer Testimonials:
    We pride ourselves in maintaining one of the highest levels of customer service in the E-Commerce industry.  Please read the testimonials of thousands of satisfied customers from around the world.


    Gift Certificates:
    Customers can order one or more Gift Certificates worth $25 each from our website. These certificates are emailed to the recipient within one business day of the order placement.

    Gift Certificates can be redeemed by the recipients at this website for the value purchased. Please enter the gift certificate number on the billing page, in the field marked "Coupon Code/Promotional Code".  Multiple gift certificate numbers may be entered by separating each number by a space.

    In case, of any questions, please send us an email at


    Gift Wrap & Gift Cards:
    The gift wrapping charge is $5.00 per item. Customers can also include a gift message with the gift wrapping option. These gift messages are written on beautiful gift cards.  Gift messages cannot be included with orders without gift wrapping.


    Order Placement:

    By Phone: (Monday to Friday: 9:00 am to 5:00 pm Pacific Time)
    Toll Free for USA & Canada: 1-800-726-6066
    For All Other Countries: +1-206-726-3060

    Online at:

    By email:

    By Fax: +1-360-351-6132

    Payment Options:
    All prices are in US Dollars. Online orders can be securely paid for with most major credit cards including Visa, MasterCard, Discover and Diners Club. Customers can also use Paypal as a payment option.

    Our website is hosted on Yahoo Stores, which offers a 100% secure shopping environment.


    Product Guarantee:
    Boutiquejewels stands guarantee to all gemstones, gold, silver, pashmina and cashmere, silk and other inputs used in our merchandise.


    Return & Exchange Policy:
    Customers may return an item for refund or exchange within 15 days of receipt. Please email us at to request an Return Authorization (RMA) before returning an item.   Items must be returned in their original packing and should be unused. Shipping charges are non-refundable. There is no re-stocking fees.

    Refunds and exchanges are processed within 15 days of receiving the item back at our warehouse.  When returning an item, please indicate the reason for the return.  Please also insure your return package. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.  For exchanges, customers are charged a second time shipping cost, based on the number of items exchanged and the shipping mode requested.

    Exchange Policy for the Holidays: Orders placed between Nov 1st and Dec 31st can be exchanged up until Jan 15th of the following year.  The period for refunds will remain the same at 15 days after receipt of the order.

    Returns should be mailed to:
        Boutique Jewels Returns
        C/o Logistech Solutions
        1800 Quality Drive
        Wilson, NC 27893

    Sales Tax:
    We do not charge any sales tax from our customers.


    Satisfaction Guarantee:
    We offer 100% satisfaction guarantee for all items purchased at our online store.  Customers may mail back an item for a refund, within 15 days of receipt, without any questions asked.  Items must be returned in their original packing and should be unused.


    Shipping Options: 
    Free Ground Shipping:
    Free shipping by Ground Service for all US orders.
    • We ship our products to most major countries of the world. 
    • Our products are shipped within one business day of the order placement, unless otherwise stated on the item page or if the item is on back order.  
    • All Pashmina, Cashmere and Apparel items are shipped from our warehouse in North Carolina, USA. 
    • All other items may be shipped from either our Indian or Canadian warehouses, depending on availability. 

    Shipping Options For USA:
    Please note that USPS or FedEx do not deliver on weekends. 

    • Ground Service - Delivery in 4 to 7 Business Days
    • FedEx 3 Day - Delivery in 3 to 4 Business Days
    • FedEx 2 Day - Delivery in 2 to 3 Business Days
    • FedEx Overnight - Delivery in 1 to 2 Business Days

    For Alaska & Hawaii, select Ground Service (order will ship by USPS First Class Mail) or Fedex 2 Day.

    Shipping Options For International Orders:  
    Custom Duty and other Taxes may be payable by international customers in their country.  Customers are advised to check with their local customs department before placing an order.

    • USPS First Class Mail International (US Postal Service) - Delivery in 10 to 15 Business Days (Tracking and Insurance Not Available. is not responsible for lost international packages sent by this method).
    • FedEx Priority International - Delivery in 3 to 5 Business Days (Tracking is Available; Custom Clearance charges may be charged by FedEx, in addition to duties and taxes charged by the customs department of the destination country).

    Limited Time Sale: 30% to 50% Discount on All Items .... Sale Ends Soon!

    2007 - All rights reserved.




    Cashmere Scarf
    Cashmere Scarf

    Cashmere Shawl with Sleeves
    Cashmere Shawl with Sleeves

    Cashmere Robe
    Cashmere Robe

    Cashmere Sport Coat
    Cashmere Sport Coat

    Men's Cashmere Cardigan Vest
    Men's Cashmere Cardigan Vest

    Pure Cashmere Throw
    Pure Cashmere Throw